This has been a major question. Which is better – Buying a mattress online vs in-store? Looking at the current situation with the notorious virus playing around, the preferable option would be online of course. But let us not jump to conclusions just yet. Let us look at both sides of the coin.
Both mattress online shopping and in-store shopping of the mattresses have their pros and cons. And also it depends on the person who is buying it. While for some, the mattress online price may be the major factor and for others, the comfort level may be important. In this case, if the price is your buying bar then you would prefer online shopping, as you have several price range options to choose from. However, if the comfort level is your priority, then you would prefer buying a mattress from a store after trying and testing every inch of the mattress.
So you see, there is no definite answer as to which is better – buy a mattress online vs in-store.
To make things easier for you to decide, which option is best for you, we are going to list down the pros and cons of both sides.
Things To Consider While Buying A Mattress
As stated earlier, different people consider different factors while shopping for a mattress. So we are going to talk about some common factors that more or less everyone prefers. You may not resonate with all the factors, but we are sure you will connect with at least 2 or 3.
- Price Range:
This is probably one of the most important factors that come to mind when you think about buying a mattress. Of course, you need to keep an eye on the budget. Mattresses Online price may differ from company to company, however, it is always a good idea to compare the prices before finalising anything.
Online Buying:
If you consider Mattresses Online shopping, you have a plus point with the price factor. Because you have hundreds of options to choose from. There are no restrictions on geographical locations.
In-Store Buying:
While buying a mattress from a store, your options get limited and so does the price range. Also, you might have to hop between different shops before actually finalising the mattress.
- Quality Of The Mattress:
Of course, the quality of the mattress matters a lot. After all, the whole point of buying new things is, you want to sleep peacefully and that is possible only if you have a good quality mattress.
Online Buying:
Here mattress online shopping could earn some scores. But wait, think again. Is it so? Ok, have you not bought anything expensive from online shopping? Well, I’m sure you have, without giving a second thought. Why is that so? Because you trust the brand. So when it comes to the quality of online mattresses, the brand plays a major role. If you are buying an online mattress from a trusted and well-known brand, quality should not be a problem.
In-Store Buying:
Of course, you have the option of trying and testing the quality of the mattress in the store. Moreover, the store would not take the risk of displaying anything that is of low quality.
- Trial Period And Warranty Offers:
When you are at the brick and mortar outlet, you can actually sleep on the mattress and check the comfort level. But sleeping on the mattress for 5-10 minutes and judging the comforts and actually, sleeping over it for a few nights regularly is a completely different story. Here is when the trial period and warranty offer come in.
Online Buying:
Now that most people prefer to buy mattresses online, the sellers have updated their trial policies. Most mattress brands offer up to 90 days return if you are not satisfied with the mattress.
In-Store Buying:
To keep up with the online market’s competition, the in-store mattress sellers are also now offering a trial period of 90-120 days.
So this point is totally up to you to decide, which option is more convenient for you.
- Customer Service:
This is again an important factor to consider for both, online shopping and in-store buying.
Online Buying:
If you ask our personal opinion, we would say online stores provide better overall customer service than physical stores. Most companies have branding experts available through the chat portal if you need them, but if not, you can browse without the hassle of a commission salesperson.
In-Store:
But hey, the idea of discussing your decision-making process with a professional might appeal to you. If so, shopping online might not be the best option for you. While most mattress salespeople are honestly trying to make money like the rest of us, there is no denying that their presence can be a bit … well … intimidating.
If you want to make your decision without the influence of someone else, online is definitely the way to go. That said, some people prefer to ask questions in real-time, and they really like picking an expert’s brain on a new product. If you are that type of shopper and feel ready to navigate the promotional game with a professional, the store may be for you.
These are the four main factors that every shopper considers before buying a mattress. If you are also considering buying a new mattress, you should definitely visit UrbanBed. Our product range is of high quality, affordable price offers a 120-day trial and 15 years warranty along with complete customer support 24×7.
We are sure, you would rule out every other option, once you buy the best online mattress from UrbanBed India at the most competitive mattress online price. Give it a chance and we are sure you will never regret it. Also, grab the latest info on Memory Foam Mattress, only at urbanbed.
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